Friday, February 8, 2008

Habit-forming

So, you know that whole thing about patrons asking other employees for a second opinion when they hear something they don't want to hear? It happened again the other day. Then again, it happens just about every day.

We have some textbooks on reserve at the circulation desk that students can check out for a couple hours at a time. A guy came in to check out a textbook and returned it shortly thereafter, but whipped back by the desk in a slight panic trying to get The Boss's attention. He tried to ignore my how-can-I-help-yous, but The Boss was busy, so he was forced to settle for my assistance. It turns out he thought he left his student ID in the book he returned and wanted me to look for it. We had multiple copies of the book he checked out, so I pulled them all and searched them thoroughly in front of him. Unfortunately, his ID didn't appear to be in any of them. You'd expect relunctant acceptance in that situation, but he wasn't satisfied. He decided to wait until The Boss was free so that he could check instead.

Huh? Does he have some kind of page-flipping, book-shaking technique that completely trumps my search attempts?

The Boss didn't find the ID either.

- Circ. Ass.

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