PDFs have a tendency to lock up our printers, so we have signs asking students not to print them. This hasn't deterred some mystery patron who keeps trying to print PDFs, naming each print job with a different expletive. Once they actually named a print job, "Chris's *explicitive deleted*" (including the bad spelling). At least he's censoring himself now.
So I decided to illustrate some of my favorite patron moments! These pictures bare no resemblance to any particular customers.
This picture demonstrates the average patron's tunnel vision. We have giant signs everywhere, indicating the locations of the circulation desk, elevators, copy center, and library assistance desk. Apparently some people only have the ability to rotate their heads from side to side and not up and down.
In some cases, the sign is even at eye level with the patron. This picture illustrates a patron situation from earlier this morning, when a woman wanted to return a book. She began to leave it on the countertop, so I asked her just to slide it into the book drop slot. There's a sign display right above the book drop with a large, red arrow showing patrons where to return their materials. She was looking right over the sign at me and still had no idea what I was talking about. Those were a frustrating few seconds.
It's also awesome when patrons who have never been to the library before ask for books on a particular subject, then ask how to find those books and walk away from the circulation desk when you're in the middle of explaining. They usually then call from the library assistance phone for someone to come find their books for them.
- Circ. Ass.
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