I hear "hey, buddy!" coming from the copy center, but I don't react. I'm not sure I feel that "hey, buddy!" is a correct way to initiate a conversation with someone that you need help from. I do understand that it's casual Friday, but I'm not your buddy.
"Sir?" Now that's better. I get up and ask how I can help.
Patron: "Umm..." He's holding a blank piece of paper, turning it over and over as if looking for the hidden side where our copier prints. "The printer just printed a blank page. I put the original in correctly." He lifts the lid and shows me the placement of the original.
I wanted to tell him that the copier is just mad because he keeps calling it a printer.
The original only had about five lines printed on it and he had placed it in the very middle of the glass. Well, anyone who uses a copier knows (and anyone who can pay attention to boldly printed instructions on the copier itself) that the original should always be placed in the upper left hand corner. I move the original to where it belongs, point to the pictures and words that explain the proper placement and walk off.
Patron, in a defeated tone: "I guess I will get another ten cents. Hold on."
Refunds are reserved for those that deserve it. There is no excuse for ignorance and certainly no excuse for cocky ignorance. ("I put it in right." Yeah, sure ya did.)
- The Boss
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment